General terms and conditions of use


Article 1 : Object

These GTCU or General Terms and Conditions of Use provide a legal framework for the use of the services of (hereinafter referred to as « the website »).

Access to this platform means acceptance of these GTCU. 

Article 2 : Legal Notices

The website’s publishing is provided by the WelovArt, company, a simplified joint stock company with a capital of 200€, its home office is located at 24 avenue de l’Europe – 67300 Schiltigheim, France, registered with the Registry of Commerce and Companies of Strasbourg under number 883 523 821. 

Article 3 : Access

The website’s access is free of charge, from anywhere and by any user with Internet access. All necessary equipment (computer hardware, internet connexion…) is at the user’s expense. Members of the website can access the platform by choosing a username and a password. Access to the website may be interrupted or suspended by the publisher without prior notice and justification, either for maintenance or other reasons. 

Article 4 : Data collection

To create a user’s account, collecting information during the registration on the website is necessary and compulsory. In accordance with the French law n°78-17, 6th of January 1978 relating to data processing, files and liberties, the collection and processing of personal information is carried out with respect for privacy.

According to the French Data Protection Act, 6th of January, 1978, articles 39 and 40, users have the right to access, rectify, delete and oppose their personal data. Users can exercise this right via a contact form on the website.

In its capacity as publisher of the website, WelovTravel is free to market advertising spaces on the website to advertisers of its choice. The user acknowledges that he or she has no right to these advertising spaces and abstains from any request or action for this reason. 

Article 5 : Intellectual Property

Brands, logos as well as the website’s contents (graphic illustrations, texts…) are protected by the French Intellectual Property Code and by copyright.

The reproduction and the duplication of the contents by the user require a prior authorization from the website. In that case, any use for commercial practices or promotional purposes is forbidden.

The website’s user refrains from reproducing and/or use the brands and logos present on the website as well as modifying, copying, translating, reproducing, selling, publishing, exploiting and diffusing in a numerical format or else, any part of information, texts, photos, images, videos, data present on the website, which constitute artworks in accordance with the provisions of the article L112-1 of the French Intellectual Property Code.

The violation of these agreements subjects the offender and any person liable to civil and criminal penalties under French law. 

Article 6 : Liability

While the information published on the website is considered reliable, the website reserves the right of no guarantee over the reliability of the sources.

The information available on the website is only displayed for information purposes and is not contractual. Despite regular updates, the website cannot be held responsible in case of modification of the administrative and legal provisions created after the publication. The same applies for the use and the interpretation of information communicated on the platform.

The website accepts no liability with regard to potential viruses which could contaminate the computer equipment of the user after using or accessing the website.

The website cannot be held responsible in case of force majeure or because of the unpredictable and insurmountable action of a third party.

The total guarantee of security and data confidentiality is not secured by the website. Nonetheless, the website is committed to execute any required measures to the best of its ability. 

Article 7 : Hypertext links

The website can include hypertext links. By clicking on them, the user will exit the platform. The latter will have no control over this and cannot be held responsible for the websites’ contents in relation to those links. 

Article 8 : Cookies

While visiting the website, the automatic installation of a cookie on the user’s browser software can occur. Cookies correspond to small files temporarily registered on the hard drive of the user’s computer. Those cookies are necessary in order to ensure accessibility and navigation on the website. Those files do not contain personal data and cannot be used to identificate a person. The information contained in cookies can be used to improve the performances of the website’s navigation. By browsing the website, the user accepts cookies. Their deactivation can be executed through the browser software’s parameters. 

Article 9 : Contract period

This GTCU is valid for an unlimited period of time. Starting to use the website services marks the application of the GTCU towards the user. 

Article 10 : Applicable law and competent jurisdiction

This GTCU is submitted to French law. The absence of amicable settlement of cases of dispute between the parties implies the competent French courts to settle the litigation.



WeLovTravel offers its users on the website promotional codes valid with its Partners.

The promotion code allows its holder to benefit from the offer of goods or services offered by the Partner during the period indicated.

The Partner’s offer is understood as the promotion on goods or services described in the email sent to the user of the promotion code.

Conditions for obtaining the promotion code

The promotion code is sent by email after filling out the dedicated form on our site at the bottom of the page dedicated to the Partner concerned.

You agree not to provide false data, including false names and contact details.

Conditions of use of the promotion code

The promotion code must be provided by the user to the Partner when booking or purchasing by phone or on site.

The promotion code can only be used with the Partner and not with WeLovTravel.

You must follow the instructions for use associated with the promotion code when using the code with the Partner. The Partner will then proceed to register your promotion code and provide you with its offer.

The Partner has its own general conditions applicable to the sale and / or supply of the offer. The reservation, modification or cancellation conditions are defined by the partner establishment.

In order to use a promotion code, you must present it to the Partner within the validity period. If you do not redeem the promotion code within the period of use, the code automatically expires. You can no longer use it and cannot claim any compensation.

The promotion code does not allow its Holder to require the execution of the Partner’s offer on a specific date. It is strongly recommended to contact the Partner as soon as possible in order to obtain an execution date for the Partner’s offer that meets your expectations. WeLovTravel cannot influence the execution of the Partner’s offer.

You cannot use the promotion code for goods or services other than the Partner’s offer.

If a Partner cannot, for unforeseen reasons, provide the Partner’s offer as described under the promotion code, WeLovTravel will inform the Holder as soon as possible by email.

The promotion code cannot be combined with other promotions offered by the Partner.

Trading in a promotion code is prohibited.

Partner’s Responsibility

The Partner is a third party independent of WeLovTravel which authorizes it to offer a promotion code.

The Partner, and not WeLovTravel, is in fact responsible for the sale or supply of the Partner’s offer. WeLovTravel does not sell the Partner’s goods or services.

WeLovTravel is not responsible for the quality, safety or any other aspect of the Partner’s offer.

If you use your promotion code, but the Partner has not properly provided you with the offer, you can file a complaint directly with the Partner.

For any questions regarding promotional codes, you can contact us with the Contact page.

For any questions concerning the Partner, you can contact him directly by phone or via his website.

Due to the current health crisis, please check, before any reservation and purchase, the restrictions and measures in force.